LuluCustom Accessibility Policy

We have done our best to make our website as easy to use as possible, but we understand everyone's needs are different. For this reason our customer service team can be reached by phone at (508) 603-9448 or live chat during business hours and they are always eager to help you.

LuluCustom, LLC ("LuluCustom") is committed to providing a website ("Website") that accommodates users with special needs or requirements, including those with disabilities.

In order to provide an accessible and usable Website, LuluCustom undertakes commercially reasonable efforts to conform with the Worldwide Web Consortiums Web Content Accessibility Guidelines version 2.1, Level AA Conformance (WCAG 2.1 Level AA). Where conformance with these standards is not technically feasible or may require extraordinary measures to implement the standards, LuluCustom has provided alternative means by which those with disabilities may access or interact with the website, including, but not limited to, by implementing a telephone number to provide live support and information.

LuluCustom takes the accessibility and usability of its Website seriously and prioritizes accessibility fixes to ensure that accessibility issues are remedied at the same level of priority as any other critical features of its Website. LuluCustom also instructs its employees and contractors on accessibility to ensure that, in their respective roles, they can aid those with disabilities in placing orders for services both through the Website and through alternative means.

If you have difficulty in accessing the Website, or if you have any feedback or suggestions as to how LuluCustom can improve the accessibility of its Website, please contact LuluCustom directly at (508) 603-9448 or by email at [email protected].