LuluCustom Privacy Policy

At LuluCustom, our privacy statement is very simple.

We do not sell your personal information and we do not share your personal information with companies unless required for site functionality, analytics, or order fulfillment (see details below)

All the personal information you give us is kept in our strictest confidence and will only be used by our company to contact you to about our sites and our products.

This Privacy Policy ("Privacy Policy") is intended to provide you with the specific details about how LuluCustom, LLC ("LuluCustom", "we", and "us") collects and processes your personal and personally identifiable information through your use of the website and related services ("Website"). LuluCustom is a data processor and data controller of the information collected through the Website.

You understand and agree that LuluCustom may store and process your personal or personally identifiable information (defined below) on computers located outside of your current location, including, but not limited to, in the United States. By using the Website, you agree to the collection and processing of your personal information in a location other than your current location.

Before using the Website or providing information to us, please carefully review this Privacy Policy. By using or accessing the Website, you agree that we may collect and use your information in accordance with this Privacy Policy, as revised from time to time. If you have any questions or suggestions regarding our Privacy Policy, or if your personal information is not accurate or complete.Please contact us

By providing LuluCustom with your personal or personally identifiable data and using the Website, you warrant that you are over the age of eighteen (18) or otherwise above the age of majority within your jurisdiction.If you are under 18 you must have the permission and accompaniment of an adult.

A. Personal Information Collected

When you use the Website, we may collect personal or personally identifiable information from you ("PII"). PII may include any information capable of identifying an individual, but it does not include anonymized data.

We may collect and process the following categories of PII about you:

Communication Data. Communication data includes any communications that you may send to us through the Website, email, live chat, telephone, and social media. We process this data to communicate with you, to record logs of our communications, and to store information to respond to legal claims, including lawful requests by public authorities, including to meet national security or law enforcement requirements. LuluCustom's lawful grounds for processing this communication data is to respond to communications sent by you to us, to keep records of our communication, and to pursue or defend against legal claims.

User Data. User data includes data about how you use the Website and any data that you post to or authorize through the Website. We collect and process this data to operate the Website and to ensure that timely and relevant content is provided to you, to secure the Website, and to maintain backups of the Website. LuluCustom's lawful ground for processing this user data is its legitimate business interests in administering and offering the Website.

Technical Data. Technical data includes data about your use of the Website, such as your IP address, your login data, your phone number, your operating system, your geolocation, and your time zone. LuluCustom may collect this data from your use of the Website and from advertising IDs. LuluCustom processes this data to analyze your use of the Website, to administer and secure the Website, to provide location-relevant content, to deliver relevant content and re-targeting advertisements, and to understand the effectiveness of LuluCustom's advertisements. LuluCustom's lawful ground for collecting and processing this technical data is its legitimate interests in administering and offering the Website and to grow its business and marketing strategy.

Marketing Data. Marketing data includes data about your preferences in receiving information from and interacting with the Website, such as whether you would like to subscribe to the LuluCustom's email newsletters. LuluCustom collects this data from your use of the Website. LuluCustom's lawful ground for collecting and processing this marketing data is its legitimate interests in administering and offering the Website and to grow its business and marketing strategy.

Sensitive Data. Sensitive data includes data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, union membership, or information about your health. LuluCustom does not collect or use sensitive data in the Website.

We may also request your consent to collect and process data you provide to us. You can always revoke your consent by changing your account settings or emailing us with your opt out request at: [email protected] .

LuluCustom will only use your PII for the purpose for which it was collected. In the event that LuluCustom needs to use your PII for an unrelated new purpose, LuluCustom will provide you with notice of this new use and will explain the lawful ground for such processing or ask for your consent. LuluCustom may process your PII without your knowledge or consent where required or permitted by law.

LuluCustom does not use your PII to automatically make any decisions related to creditworthiness.

B. Collection of Personal Information from Third Parties

LuluCustom may collect data about you through cookies and other technologies. This helps LuluCustom understand how you use the Website and to understand any patterns that may be associated with your use of the Website. This aids LuluCustom in developing or improving its Website in response to your needs or wants.

LuluCustom may use session or persistent cookies. Session cookies are only stored on your computer or mobile device during your use of the Website and are automatically deleted when you close your web browser. Persistent cookies are stored as a file on your computer or mobile device that remain on your computer or mobile device even after you close your web browser. Persistent cookies can be read by the Website that created the cookie when you revisit it again. LuluCustom may use persistent cookies when it utilizes Google Analytics or other analytics providers, which is intended to track the origin and behavior of traffic to the Website.

LuluCustom may also receive data from third parties including analytics providers or third- party advertising networks such as those owned by Google, Facebook, Microsoft, Pinterest, or Apple.

C. Marketing Communications

As stated above, LuluCustom's lawful ground for sending you marketing communications is either your consent or its legitimate business interests, such as to grow its business. LuluCustom may send you marketing communications if you have asked for information concerning its services or if you have agreed to, and have not opted out from, receiving marketing communications. You may ask LuluCustom to stop sending you marketing messages at any time by following the opt-out link in any marketing message sent to you. If you opt out of receiving marketing communications, your opt-out does not extend to PII collected based on other legal grounds.

D. Disclosure of Personal Information

LuluCustom may share your PII with the following parties when required by law or as needed to execute services:

Third-party service providers that provide LuluCustom with information technology, drop shipping, order fulfillment, or other administrative services;

LuluCustom's accountants, auditors, insurers, or attorneys; and

Government bodies that require LuluCustom to report its processing activities.

LuluCustom may also transfer PII to third parties when it sells, transfers, or merges any part of its business or assets.

LuluCustom requires all third parties that receive a transfer of PII from LuluCustom to maintain the same level of respect for the protection of PII as LuluCustom and LuluCustom only allows third parties to process your personal data for the specific purposes listed in this privacy policy.

E. Data Security

We are committed to protecting the information we collect and we have implemented appropriate security procedures to help protect the personal information you provide to us.

Examples of security measures we use to protect your personal information are:

Passwords: A password is required to access your LuluCustom.com online account to protect your account information. Please keep this password confidential.

Encryption technology: LuluCustom uses Secure Sockets Layer (SSL) encryption to protect personal information when transmitting between your system and ours across the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL.

Tokenization: Credit card numbers never pass through or are stored on LuluCustom servers. For payment card information we use secured networks and tokenization to protect cardholder data and information through the PayPal payment gateway which ensures we are Payment Card Industry Data Security Standard (PCI DSS) compliant.

F. Retention of Data

LuluCustom will only retain your PII for so long as necessary to fulfill the purposes for which it is collected under this Privacy Policy or for the purposes of satisfying any legal, accounting, or reporting requirements, including to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

G. Right of Access

Under the law, you may have a right to request access to your PII for correction, transfer, erasure, or restriction, or to object to its processing or withdraw your consent. If you wish to exercise any of these rights, please contact LuluCustom as disclosed in this Privacy Policy.

You do not need to pay a fee to access your PII or to exercise your rights. However, LuluCustom may charge a reasonable fee if your request is unreasonable or excessive.

To confirm your request, LuluCustom may need to request specific information from you as a security measure to ensure that PII is not disclosed to an unauthorized third party. LuluCustom will attempt to respond to all legitimate requests within thirty days.

H. Third Party Links

LuluCustom's Websites may include links to third party websites and applications. By clicking on third party links, you may allow third parties to collect or share data about you. LuluCustom does not control these third-party links and you are advised to review their respective privacy policies.

I.Visiting LuluCustom.com from outside of the United States

The LuluCustom.com website is operated and maintained in the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using our website you agree and consent to the transfer and storage of your information as outlined in this policy.

Your rights under the General Data Protection Regulation (GDPR)

If you are visiting our website from the EEA or an EU country you have the following rights under the GDPR. Some of these rights are complex and not all of the details have been included in our summaries. Please read the laws and guidance from the regulatory authorities about General Data Protection Regulation (GDPR) (EU) 2016/679 for a full explanation of these rights:

Right to Rectification: You have the right to have any inaccurate data about you completed, corrected or updated if the information we have is incomplete, incorrect or out of date.

Right to Erasure: In some cases you have the right have your personal data erased without delay.

Right to Restrict Processing: In some cases you have the right to restrict the processing of your data.

Right to Object to Processing: In some cases you have the right to object to our processing of your personal data.

Right to Data Portability: You have the right to receive your personal data from us in a structured, commonly used format that can be used to transfer your information to another party.

Right to Withdraw Consent: In instances where the legal basis for our storage or processing of your personal information is consent, you have the right to withdraw that consent at any time you see fit.

If you have questions about or need further information concerning the way in which we collect and use your personal information, please contact us.If we are not able to resolve your inquiry you have the right to submit a complaint with your local data protection authority.

J.Notification of Changes

Whenever LuluCustom changes its Privacy Policy, we will post those changes to this Privacy Policy and other places that we deem appropriate. Your use of the LuluCustom Website following these changes indicates your consent to the practices described in the revised Privacy Policy.

K.Unsubscribing / Deleting Account

To unsubscribe from communications, please use the "click here to unsubscribe" link at the bottom of any of the emails you receives, mangae your email preferences from our profile page, or optionally contact us to let us know that you would like to be removed from our mailing list.

To delete your LuluCustom account or have your information removed from our system, please use any of the contact methods available on our website to let us know.

L.Contact Us

If you have any questions about this Privacy Policy or the manner by which we collect or use Personal Information about you, email us at [email protected] .